Before a user starts to fix any kind of technical issue, he should first try to know the possible causes for the occurrence of the errors. If one doesn’t know the reason, then how on earth he will fix the problem. Some of the reasons are mentioned below why you are unable to use AOLdesktop gold.
1. The software is unable to load because of the installation error.
2. You have not followed the right procedure for installing the software.
3. There might be some similar software on your device and that software is not showing its compatibility with this one and this is the reason why you are unable to open AOL desktop gold.
4. Another major reason could be that your device is infected with a virus or malware. The presence of viruses hampers the application’s loading process.
5. A damaged hard disk can also be the cause behind the occurrence of this problem.
You can take certain measures so that you can start using AOL desktop gold once again. These measures are mentioned below:
1. Install an antivirus solution on your device and run a scan to remove malicious programs or viruses from the device on which you are using AOL Gold.
2. Check that the Operating system of your device is updated aol desktop gold won't open.
3. Recheck all the system specifications of your device.
4. Ensure that your device is receiving a full-fledged internet connection.
5. Make sure there are no junk files or incompatible programs running on your device.
6. Allow the auto-update option in AOL Desktop gold settings.
7. Do not forget to clear the browser’s cache regularly.
8. If there are any firewall programs on your device, then you must disable them.
9. Cancel or pause the programs whose download is going on in the background.
10. Uninstall AOL desktop Gold and reinstall it again from the official website using the apt instruction as mentioned in the User’s Guide.